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My Digital Transformation Insights.
My Digital Transformation Insights.
I share strategies to guide your company from 10 to 50 employees while keeping your culture and service strong. My insights show how to use technology to streamline your operations, empower your team, and improve profitability. I focus on helping you connect software adoption directly to tangible results for both your customers and your business.
As you pivot past 20 employees, operations become more complex. Use technology to help your new managers.
The BDC State of Entrepreneurship Report delivered a clear message: uncertainty, geopolitics, and escalating costs are reshaping the future.
Find out if your employees are actually benefiting from and enjoying the software they use.
Is your digital ecosystem feeling off-balance? Here are 10 telltale signs that it might be time to reassess it!
Making smart software choices doesn't have to be a gamble; using a simple cost-benefit analysis can illuminate the best path forward for your business.
Profiting from a customer-centric approach takes more than defining your brand; you must sustain it in every interaction.
The concept of customer-centricity is a strategy that puts the customer at the centre, leading through customer empathy.
Most businesses have gaps between their departments that frustrate their customers. My goal is to help you identify these gaps and manage them through integrated operations.
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