I help organizations manage digital transformation, digitizing their primary business processes, using a customer-centric approach, which makes information technology feel more humane. Below is a collection of case studies summarizing my work.
Designs by Nature Gems' vision is to champion Canadian art crafted by local artists. Its digital adoption plan will help it earn revenue from more channels.
Shoppers Confidential believes customers want more than satisfaction; they want an experience. Its digital adoption plan ensures that it illustrates that experience.
I helped McKillop Mutual Insurance Company and Middlesex Mutual Insurance Company merge their websites to become MutualONE Insurance Company.
Big Country Raw's digital adoption plan ensures its website and systems integrations can scale along with its ambitious growth.
Aquatell's Digital Adoption Plan helps it digitize its primary business processes to deliver exceptional services in a more scalable manner.
The Wheatland County Counselling website redesign better illustrates its genuine approach to healing, differentiating it from competitors.
Globyz's digital adoption plan illustrates how to use content marketing to improve customer acquisitions across its complex sales channel.
MyoWorx’s digital adoption plan recommends using an LMS (learning management system) to manage its patient recovery program.
Infofit’s digital adoption plan discovers an opportunity to earn recurring compounding revenue from clients using its existing technology.
Fulhaus’ digital adoption plan helps it procure the ideal order management system to meet the needs of its complex multi-supplier dropship services.
After an acquisition that doubled its size from 75 to 150 employees, Northern Commerce wanted to reposition its brand to focus on the digital transformation sector.
Roots Community Services' digital adoption plan helped it reduce its software footprint, set up internal technology training, and procure a new client management system.